A mate at the office has a WiMax connection from Reliance Communications.

His connection has been “supposedly active” ie, the Reliance folks claim that it is, he cannot ping to any place on their network and surprise ! the bill shows zero on utilization of bandwidth (the bill does land up on time :)).

So what does our intrepid hero do ? He raises a complaint / support ticket.

Actually, he raises many since each ticket is closed without any intimation. The series of tickets increase – 61992323, 61993181, 62105605, 62111172, 64334042, 64333585, 64476745, 64377287, 64828709.

And they also seem to have a support system with a funny sense of humor. The stock response ? “With reference to your complaint regarding internet not working (64333585), please note that as per our records your request is already provisioned from our end, the issue has been resolved and the same has been confirmed to you”

If anyone has has similar predicaments with these folks or, $DEITY bless you, have found a solution, can you please drop a line to sbathe at gmail dawt com ? I am sure he would be happy to get this annoyance resolved.